Polycom has a recommended procedure for this, but I am using a simpler method: Each version has a subdirectory on my tftp server and the DHCP directs the phone to the specific subdirectory. Obtain Software and Configuration Files From Polycom All versions (except the latest one) are available on Polycom's site under the 'sip download matrix' at: Mixed versions support Some phones are end of support and need older software package.
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